Home > Help & Tips > Frequently Asked Questions

Listed below are the Top Frequently Asked Questions (FAQs) about Giftsin24.com.

If you have other questions about our products/services,email us at giftsquestions@giftsin24.com.

  1. Where do you ship?
  2. When will my order ship?
  3. When will my order arrive at its final destination?
  4. What shipping methods do you use?
  5. What is the difference between a Card and a Note?
  6. How do I create a proper Monogram?
  7. Is it safe to use my credit card on Giftsin24.com?
  8. What credit cards do you accept?
  9. How do I place an order?
  10. Does the design of the Crystal Clear acrylic holders always remain the same?



Top 
Where do you ship?

We currently ship to all 50 United States and to Canada from our manufacturing facility in Aurora, Illinois.



Top 
When will my order ship?

Most orders will ship on the business day after we receive the order.

Orders received on Friday, and Saturday will ship on Monday. All other orders ship in 24 hours.

Please view our Help section on shipping for details.



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When will my order arrive at its final destination?

Giftsin24.com has provided a FedEx Ground Shipment chart for your review. The Chart will give you an approximate date of arrival. Orders can arrive earlier or later based on FedEx shipping volume.

Please view our Help section on shipping for details.


Top 
What shipping methods do you use?

Orders ship via FedEx® and USPS®. FedEx Home Delivery ground service is standard. Other forms of FedEx® Service are available (as well as shipments by USPS®) and ship at their respective charges.



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What is the difference between a Card and a Note?

A Card, also known as a correspondence card is a single flat piece of paper. At Giftsin24.com, the Card stock is 18 points in thickness, or approximately the thickness of a credit card.

A Note, also know as a Foldover Note is similar to a typical Birthday Card. The paper is thinner so it can fold in half. The Note stock is 7.2 points in thickness, or approximately the thickness of two pieces of notebook paper. All of our Notes have been pre-scored, so they can be folded easily. All of the Notes shown at Giftsin24.com list the folded size.



Top 
How do I create a proper Monogram?

Marriage Monogram
The proper way to create a personalized monogram for the married couple is as follows:

  • Wife's First Name Initial
  • Last Name Initial
  • Husband's First Name Initial

Personal Monogram
The proper way to create a personalized monogram for an individual is as follows.

  • First Name Initial
  • Last Name Initial
  • Middle Name Initial

Two Letter Monogram
The proper way to create a two letter monogram for an individual is as follows.

  • First Name Initial
  • Last Name Initial


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Is it safe to use my credit card on the Giftsin24.com site?

Yes. Giftsin24.com is a secure site. When you press the "Check Out" button you are directed to a secure server. Giftsin24.com uses 128 bit encryption for every order placed. This is the best and most secure way to place an order over the internet. Giftsin24.com takes great pride in offering the most secure online shopping available.



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What credit cards do you accept?

Visa™, MasterCard™, Discover™, and American Express™.



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How do I place an order?

After you have selected the item that you would like to purchase fill in the order information to the right of the image. Please be certain to fill in all of the requested information such as, paper color and ink color. After you have completed the order information select "Add to Shopping Cart".

If you would like to order another product you may do so by following the same steps. After you have completed the ordering information for all of your choices select "Check Out".



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Does the design of the Crystalclear acrylic holders always remain the same?

Giftsin24.com may change the design of a Crystalclear without giving written notice. This enables Giftsin24.com to improve the strength and appearance of these items, as Giftsin24.com replenishes its inventory.