We promise your order will be perfect, quickly shipped and delivered on time. If you're not completely pleased with an item, we will exchange it or refund the purchase price.*
It's simple. Call 800-244-5232 or email us at firstname.lastname@example.org, and we will make it right.
We work hard to ensure that every order is correct. In fact, among personalized stationery companies, we achieve the highest accuracy rate: more than 99.5%!
We produce your order factory-direct, here in the U.S. No middle men. No outsourcing. That's why we can ship products in 24 hours.
We have partnered with FedEx to provide rock-solid, reliable delivery. If it's not at your door when we say it will be, we will refund the purchase price.
* This policy doesn't apply if you make an error in the personalization. Please double-check all names, addresses and personalization options via the "Preview" feature before sending your order. All refunds will be issued in the form of a credit to your credit card.