Home > Help & Tips > Greatness Guarentee
Our greatness guarantee

We promise your order will be perfect and quickly shipped. If you're not completely pleased with an item, we will exchange it or refund the purchase price.*

It's simple. Call 800-244-5232 or email us at giftsquestions@giftsin24.com, and we will make it right.


We work hard to ensure that every order is correct. In fact, among personalized stationery companies, we achieve the highest accuracy rate: more than 99.5%!


We produce your order factory-direct, here in the U.S. No middle men. No outsourcing. That's why we can ship products in 24 hours.

Want to know more about our company? Read About Us and History.

* This policy doesn't apply to the displayed estimated delivery date or if you make an error in the personalization. Please double-check all names, addresses and personalization options via the "Preview" feature before sending your order. All refunds will be issued in the form of a credit to your credit card.